The customers were treated to a night of comedy, music and dance as well as series of activities that saw some lucky customers presented with exciting gifts such as iPhone 7 plus, Samsung Galaxy S8 and others.
On his part, the CEO of MTN Ghana, Mr Ebenezer Twum Asante thanked the customers for their unwavering support to MTN. “The confidence and trust you have placed in making MTN the network of choice and leader in the telecommunications industry in Ghana will never be taken for granted.”
The soiree held in Akosombo was the fifth to be held since the inception of MTN Y’ello Soiree in 2015. This event has been held in Accra, Kumasi and Takoradi and will be extended to customers in the Northern region.
MTN has instituted various initiatives aimed at creating a distinct customer experience. On Valentine’s Day walk-in customers who visit any MTN branch across the country received special MTN Branded chocolates, and Special Day celebrations such as Mother’s Day and Father’s Day, Yuletide giveaways and birthday rewards.
MTN also invest in cutting edge technologies to deliver relevant, innovative solutions for business and social needs. In 2017, MTN Ghana earmarked $143.7 million to increase network capacity, deploy infrastructure, and accelerate the rollout of additional network sites.
In recognition of MTN’s strategic focus of delivering excellent customer service, MTN was awarded the Customer Experience Award for the fourth consecutive year at the Ghana Information Technology Telecoms Awards (GITTA) and Customer Service Team of the Year for the second consecutive year.
From Sammy Heywood Okine