According to the local representative, they expected a big demand because research had shown that there was strong brand loyalty among HEAD customers.
“We have already had great feedback from potential customers who own other HEAD sports equipment.”
He added that the parent company felt there was significant potential in the South African market.
“Online sales have been increasing 30 per cent year on year, so we believe that is the way of shopping of the future.
“Furthermore, they only manufacture a certain number of premium bikes each year and the fact that they have allocated a number of these for distribution in South Africa is an indication of their confidence in this market.”
HEAD Bikes SA (PTY) Ltd, who will offer a full range of road and mountain bikes, will retail their products using the same online model as their sister companies. In 2012, Novak Djokovic (Australian Open), Maria Sharapova (French Open) and Andy Murray (US Open) won tennis grand slam titles using HEAD equipment. They are also behind HEAD Pro, a Czechoslovakian UCI mountain bike outfit, and the HEAD Ciclo team in Germany.
“We can source any model from Europe and will aim to have it delivered in record time,” said a South African representative of the company. He added that the business model, based on e-commerce, allowed them to offer a premium brand at highly competitive prices.
“We don’t rent shop space and cut down on related overheads, which means we can offer high-spec bikes at good prices.”
Customers will be able to place orders by following the website link on the HEAD Bikes SA Facebook page or by using the e-mail option.
“The bike will be delivered directly to the client or to a cycle shop of their choice for assembly,” he explained. “Research found that no matter what the brand is, customers always take their bikes to their preferred shop or favourite mechanic for maintenance and service.” A system for after-sales service had already been set up.
“The guarantees and warranties will be handled by the brand manager. Bikes will undergo the normal assessment process and we will aim to please and replace in record time.”