After the Final Draw, which determined the group breakdown for the 2018 FIFA World Cup™, ticket sales for FIFA’s flagship tournament resumed on 5 December at 12:00 (Moscow time).
Fans from all around the world are now able to apply for tickets exclusively on FIFA.com/tickets. Sales phase 2 will be divided into two sales periods:
Fans can apply for individual match tickets for all matches except for the opening match and final, venue-specific tickets and supporter tickets and, if the number of applications exceeds the number of available tickets, allocation will be by the random selection draw procedure. During this sales period, it will make no difference whether applications are submitted on day one, the last day or any time in between, as all will have the same chance of being successful.
First-come, first-served from 13 March until 3 April 2018
Fans will be able to purchase tickets in real time on FIFA.com/tickets with immediate confirmation of successful application, subject to availability.
Supporter tickets and conditional supporter tickets
In addition to individual match tickets (including category 4 tickets reserved exclusively for Russian residents) and venue-specific tickets, supporter tickets can be applied for as from 5 December.
Official supporters of all 32 participating member associations can request supporter tickets and conditional supporter tickets (CSTs) for their national team’s matches. Supporter tickets are tickets for each of a team’s three group matches. CSTs are tickets for each of the four knockout-phase matches that could potentially be played by a team, and are conditional upon the team qualifying for the respective rounds of the tournament. Participating member associations are allocated 8 per cent of the purchasable capacity of each stadium in which they are playing. For more information, please click here.
Special access tickets
FIFA has also made an allocation of tickets available for disabled people in accordance with the number of seats available in the 12 stadiums for people with limited mobility or classified as obese. For more information, please click here.
Tickets may be purchased online by using Visa payment cards or Visa Checkout. Visa is the official payment services partner of FIFA. To find out more about payment methods, please click here.
Tickets purchased during sales phases 1 and 2 will be delivered free of charge to fans in the weeks leading up to the tournament, with deliveries planned to start in April/May 2018 (subject to change).
All customers will be notified about the status of their application by 12 March 2018 at the latest.
742,760 tickets already allocated
A total of 742,760 tickets were allocated during the two periods of sales phase 1. While most of the applications in sales phase 1 came from Russia, international demand increased steadily and has accounted for 47 per cent of all applications so far. Fans from the USA, Brazil, Germany, China, Mexico, Israel, Argentina, Australia, and England all rank in the top ten in this regard.
At the request of the Russian authorities, all fans attending matches at the 2018 FIFA World Cup Russia need to apply for a FAN ID – the official identity document issued to fans. Fans are encouraged to apply for this free document as soon as possible after they have received their ticket confirmation email.
The FAN ID and a valid ticket are required for fans to be able to enter the 2018 FIFA World Cup stadiums. Having a FAN ID gives fans additional benefits and services provided by the host country, such as visa-free entry to the Russian Federation, certain free inter-host city travel and free use of public transport on matchdays. For further details, please visit www.fan-id.ru.
FIFA does not assume any liability or responsibility concerning the application, issue and/or use of FAN IDs.